Frequently asked questions

Which app to use, why SkiaVPN stays reliable under censorship, what VLESS is, and the things people ask most.

Which app should I use to connect?

SkiaVPN works with any VLESS-compatible client. Pick whichever suits your device – then paste in the subscription link the bot gives you and tap Connect.

  • Android: v2rayNG or Hiddify
  • iOS / iPadOS: v2rayTun, Hiddify or V2Box
  • Windows: Hiddify, v2rayN or Throne
  • Linux: Hiddify, v2rayA or Throne
  • macOS: Hiddify or V2Box
Why is SkiaVPN reliable?

We don't wait for users to report problems. SkiaVPN continuously runs multiple automated probes that measure connectivity and bandwidth across every server location.

When a probe detects degradation, throttling or an outright block, we rebuild and reshape the affected infrastructure so the service keeps resisting censorship instead of silently failing. The result is a connection that recovers quickly when networks change around it.

What is VLESS?

VLESS is a modern, lightweight transport protocol from the open-source Xray project. On its own it carries your traffic with very little overhead, which keeps speeds high.

Combined with REALITY and XTLS-Vision, VLESS makes your VPN traffic look like an ordinary visit to a real HTTPS website. That's what helps it resist deep-packet inspection (DPI), SNI-based filtering and the active probing censors use to find and block VPN servers.

How do I pay, and do I need an account?

Everything happens inside the Telegram bot – there's no separate sign-up, no email and no password. Choose a plan, pay in the bot, and it sends you a personal subscription link within seconds.

How many devices can I use?

You can add your subscription link to up to 5 of your own devices – phone, laptop, tablet. To keep the service fast for everyone we monitor for unusual sharing across many simultaneous addresses, so please keep the link to devices you own.

Do you keep logs of what I do?

Traffic between your device and our servers is encrypted, so the contents of your browsing aren't visible to us. We keep only the minimal operational data needed to run, bill and protect the service.

What happens if a server gets blocked?

Your subscription includes multiple server locations and updates itself automatically. If one node is blocked, your client fails over to the others, and our probes trigger a rebuild of the affected infrastructure – usually before you'd even notice.

Many apps (such as Hiddify) also test your servers and automatically pick the fastest reachable one, reconnecting on their own when conditions change.

Can I keep local (in-country) sites off the VPN?

Yes – this is called split tunneling, and most VLESS clients support it. You decide which traffic goes through SkiaVPN and which connects directly, so local resources stay fast and never trip on a foreign exit IP.

It's especially useful for in-country services – online banking, government and tax portals, local streaming and delivery apps – which often work best (or only) from a local address.

In apps like Hiddify and v2rayNG you add routing rules: route specific domains, or whole countries via geosite / geoip rules, straight to the internet (Direct) while everything else stays on the VPN. You can also do the reverse – keep almost everything local and tunnel only the sites you need.

What is TCP fragmentation (segmentation) and when should I turn it on?

TCP fragmentation – sometimes called segmentation – is an option in your VPN app that helps it connect on networks with strict filtering. If your connection suddenly stops working – servers look online, but nothing connects or it drops right away – turning it on often brings it back. Nothing about your subscription needs to change.

These settings can't be delivered through your subscription (VLESS) link – that's why you need to enter them manually in the app, just once. We've tested them, and these work best:

  • v2rayTun: Settings → Fragmentation – enable it and set Packets to tlshello, Length 1-5, Interval 0-1.
  • v2rayNG: Settings → Enable Fragment, then Fragment Packets tlshello, Fragment Length 1-5, Fragment Interval 0-1 (replace the larger defaults).
  • Hiddify: Config options → TLS tricks – enable TLS Fragment, size 1-5, sleep 0-1. Leave TLS Padding off – the two cancel each other out.

If your connection already works fine, leave it off – it can slightly slow the start of new connections. You can switch it on or off at any time.

Do you offer a custom or dedicated setup?

Yes. For the toughest situations – where standard methods get blocked or throttled – we build a Custom Setup. A dedicated bridge in your region relays your traffic to an exit server over an optimised tunnel, giving you a steadier, faster connection.

The exit server is private and managed by us. Your traffic stays end-to-end encrypted the whole way – the bridge only forwards it.

You provide and pay for the bridge server (VPS) in your region; the setup and management of the bridge, the tunnel and the exit server are on us – including tuning the transport and protocols to your network's specifics. Interested? Message us on Telegram and we'll set it all up.

Still have a question?

Reach us on Telegram – we're happy to help.

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